Growing up in dentistry teaches you things business school never will — who patients trust, and why they choose.
I spent my childhood in dental practices. My mother's. My aunt's. Watching them build patient lists from scratch, earn trust one appointment at a time, compete in neighborhoods where the best practitioners weren't always the most visible.
I considered going into dentistry myself. I understood the work, respected it, knew the economics. But what kept bothering me — then and still — was how much the quality of care gets obscured by the quality of the marketing. The best practitioners didn't always win. The loudest ones did.
That's not a fair system. I decided I'd build a better one.
Double major in Finance and Marketing, with a concentration in Artificial Intelligence. I studied how capital moves, how brands communicate, and — as AI became impossible to ignore — how machine intelligence rewrites the rules of both.
Finance taught me to read incentive structures and information asymmetry. Marketing taught me how trust is built at scale. The AI coursework taught me that the distribution of information was about to change in a way that would make most existing marketing strategies obsolete.
After graduating I went to work in banking at a financial institution in Switzerland. Capital markets at that scale taught me one thing above everything else: information asymmetry is always temporary. Whoever identifies the shift first — and moves — wins. Everyone else scrambles.
In 2024, I saw the shift.
Patients weren't Googling dental practices anymore. They were asking ChatGPT. Typing into Perplexity. Reading AI Overviews instead of clicking links. And the practices showing up in those answers weren't the best — they were the ones with the most structured, consistent, machine-readable signal architecture across the web.
My mother's practice was invisible in every AI engine I checked. So was my aunt's. Both exceptional practitioners. Neither one cited.
I came home and built what they needed.
"AI wasn't going to change how patients search.
It was going to replace it entirely —
and most practices had no idea."